Frequently Asked Questions

Each piece brings together its physical form, a cultural symbol and Fu.Topia’s contemporary interpretation. Explore Symbols & Meanings for the stories behind the collection.

Colour and surface tone can vary slightly with natural materials, metal finishing, lighting and screen settings. Hand-finished details also give each piece subtle differences. Minor details in the beads and small decorative elements on charms may differ from those pictured, while the overall design, component types and included items remain consistent with your selected configuration.

Some designs can be selected as a pendant, necklace, tassel, key ring or complete display composition. The product page shows the price, image and included items for the selected configuration.

Follow the guidance on your product page and in Product Care. Keep pieces dry, avoid perfume and household chemicals, and store detailed surfaces with care.

Available delivery services, rates and estimated transit times are shown at checkout for your destination. Estimates begin after dispatch and are not guaranteed. You will receive tracking details by email once your order has been handed to the carrier.

Read Shipping & Delivery or contact us with questions about your destination.

This depends on your destination and the delivery service selected. Where duties and taxes are included, this will be stated at checkout. Otherwise, the recipient may be responsible for import duties, taxes or clearance charges required by local authorities.

Contact Fu.Topia before sending anything back. We will authorise the return and provide the approved return address and, if required, a return reference number. Unauthorised returns or parcels sent to the sender address may not be identified or accepted. See our Returns & Exchanges page for the full process.